Harvard University - John F. Kennedy School of Government Gradient Case Studies in Public Policy & Management
The Case Program   Home  |  View Shopping Cart  |  Contact Us  
spacer
 
About The Case Program
spacer
How To Order
spacer
Search The Case Catalog
spacer
Browse The Main Topics
spacer
Quick Search:
(Title,Author,Keyword)
Subscribe to the feed
spacer
Authorized Faculty Review Login
Username :
Password :
Instructors: Register for Authorized Faculty Review Access.
New User Register here !
KSG Faculty & Staff
KSG Faculty & Staff Login

How To Order

4 Easy Steps
Locate the case studies you want to order using our online search engine. Search for keywords appearing in the title, abstract, or author fields. Or, find a specific case by searching on its reference number. To browse case studies by topic, use the pull-down topic menu.
Determine the quantity and format you want to order. You may choose to receive hard copies of the cases shipped to you or secure document/permission to reprint via electronic download.
Place an order by adding items to your online shopping cart and then following the instructions to register and check out.
If you prefer, you may place your order by phone, fax, or email. Click here for contact and payment information.

1. Hard Copy Order
2. Secure Document/Permission Orders
3. Payment
4. Returns
5. Shipping and Handling
6. Delivery Time
7. Price List
8. Security


Hard Copy Orders
"Hard copy" documents ship from our distribution center, generally within 24 hours via next day delivery. Multimedia orders ship separately, generally within 48 hours.

Secure Document/Permission Orders
This option, allows you to receive a Secure Document as a download. The Secure Document is an executable file viewable on the computer to which it was downloaded. You are permitted to print the quantity of copies (licenses) you selected and paid for. You will only receive ONE Secure Document per item. (So, if you order a quantity of 25 Secure Document/Permission copies, you may make 25 copies of the document from the one Secure Document you receive.) The cost is $2.75 academic/$5.30 corporate for each copy you will make.
Please Note: Kennedy School cases are protected from unauthorized duplication under the United States copyright law.

Top
Payment

Prepayment (in US dollars) is required for all orders. This site offers a secure environment for transmitting encrypted payment information, however, we also accept payment information by phone or fax. Orders will not ship until payment is received. Online orders may be paid with Visa or MasterCard. Educational and governmental organizations within the United States may also submit online orders using a purchase order.
Minimum order amount for purchase orders is $100.
To submit an order using a purchase order, call 888-640-4945.
Payment by check should be made payable to:
Cadmus ArticleWorks, Inc.
Lockbox 773172
3172 Solutions Center
Chicago IL 60677-3001
Tax ID: 541274108

Top
Returns
Please order carefully. We DO NOT accept returned orders or overstock unless there has been an error on our part.

Top
Shipping and Handling
Each order carries a $15 shipping and handling charge for the first two pounds (approx. 360 printed pages) for orders shipped within the US, $35 for the first pound (approx. 180 printed pages) for orders shipped outside the US. For additional pricing contact the Sales Office.

Top
Delivery Time
All orders received by 5:00pm EST, Monday through Friday, generally ship within 24 hours.
Orders are processed during Sales Office business hours, Monday-Friday, 9:00am-6:00pm. Orders received after hours or on Saturday/Sunday will not be processed until the office re-opens. If you need a case immediately, consider the Secure Document option.

Top

Price List

Product

Direct/Hard Copy

Download/Permission Copy

Academic Rate

Corporate Rate

Academic Rate

Corporate Rate

Cases, Abridgements

$3.25

$5.80

$2.75

$5.30

Sequels, Epilogues*

$1.50

$1.50

$1.00

$1.00

Teaching Notes**

No Charge – Faculty Review Copies Only

No Charge – Faculty Review Copies Only

Videos

Priced as Marked

Priced as Marked

CD-ROMs

Priced as Marked

Priced as Marked

*Sequels and Epilogues (reference number ends in ".1") are $1.50 per hard copy, $1.00 per permission/download copy.
**Teaching Notes are ONLY available through our online Review Copies Service and ONLY to current faculty at teaching institutions.

Top

Security Information
The Kennedy School Case Program is committed to keeping your personal credit card information safe. All of your credit card information is encrypted using Secure Sockets Layer (SSL) technology for maximum security.

We appreciate your visit to our Web site. If you still have concerns or questions, please contact us at 888-640-4945 or email: ksg@articleworks.com.

spacer
spacer
Please email comments and suggestions regarding this web site to Case Administration.
Toll Free Telephone: 800-514-8923 || Fax: 800-514-8923
Copyright ©2005-2008 President and Fellows of Harvard College. Reporting copyright infringements